By Meredith Knight
Jennifer Bontreger never wants her patients to feel like just a name on a chart. “Each patient I see is unique,” she said. “They each have their own medical history and lifestyle, stresses and health concerns, opinions, preferences, and health goals.” She designed her boutique practice, Southern Horizon Healthcare, with this in mind and created an atmosphere where patients never feel rushed or like their voice isn’t heard. Instead, services are designed to meet each patient’s needs and the staff is hand-selected for their patient-first philosophy.
“Ideally, I like to spend 20 or 30 minutes with a patient, whether I’m there to counsel them or perform a procedure,” she said. “We try to keep wait time minimal—if at all—especially now during the COVID-19 pandemic. When a patient has a question, there’s a staff member available to address it and I try to promptly respond to emails. This practice exists for the patient and is designed around their convenience.”
At her Highland Village office, Dr. Bontreger treats patients 13 and older with a range of orthopedic conditions and sports-related injuries, offering know-you-by-name care for athletes at every level, from seasonal athletes to elite competitors. She also manages health issues including diabetes, high cholesterol, and high blood pressure, offers joint aspirations and corticosteroid injections, ankle-brachial index testing, and blood draw and testing.
Because many patients requested it, Dr. Bontreger offers concierge care and a cash pay plan. “Whether we’re filing insurance or not, I always try to be transparent about costs upfront,” she said. “No one should worry about finances when it comes to their health. I also keep the practice small, so I have more time to devote to each patient.”
With dual certification in internal and sports medicine, Dr. Bontreger also serves as medical director at Integrated Medicine of North Texas. As an athlete herself, she understands the frustration of being sidelined and works to get her patients back to the activities they love as quickly, and safely as possible. As her patients have requested, Dr. Bontreger has added aesthetic services, including chemical peels, Botox, laser hair removal, and Xeomin anti-aging injections. She also sells ZO Medical at her in-house ZO Skin Health Store and PCA skincare products.
When not on the job, she is a mother to Alyssa and a wife to Robert, an ER doctor she met while in medical school. “We met in school and eloped 23 years ago. It was one of the best decisions I’ve ever made,” she said. She enjoys running, working out, painting, drawing, and traveling. She serves as team physician at Lewisville High, offers concussion management to other area schools, and sponsors local little league teams.
“I try to practice what I preach, eating clean and avoiding red meat, exercising and managing stress,” she said. “If I’m going to counsel my patients about their lifestyle, I want to make sure I’m making wise choices myself.”
- Adolescent and Adult Medical Services
- Sports Medicine and Injury Treatment
- Aesthetics Treatments
2280 Highland Village Road, Suite 100
Highland Village, Texas 75077