BY AUDREY SELLERS PHOTO BY KELLEY SWEET PHOTOGRAPHY
You may not think often about your insurance agent. You sign your policy, file away the paperwork, and go on with your life. However, this person plays a key role in some of life’s biggest moments. Some of these moments are family milestones, like adding a teenage driver to your auto policy. Others are stressful situations, like dealing with busted pipes after Texas’ historic ice storms in February.
Whatever life brings your way — good or bad — you want to make sure you and your family are protected. That’s what makes choosing the right insurance agent so important. You need someone to be in your corner.
When you work with Chadwick Sapenter, your local Geico insurance agent in Sugar Land, you can rest assured he will walk with you through all of life’s ups and downs. When you need him, he’ll be there.
“People want to know if their agent will be there for them, or if they’ll have to wait on hold for 45 minutes and never talk to their agent,” Chadwick says. “My customers can call or text me anytime. I take a lot of pride in that. I want to provide the highest level of service since they have entrusted me with their business.”
Both existing and new clients can’t say enough positive things about Geico in Sugar Land. The agency has accrued several five-star reviews, with one client raving, “Great customer service! I highly recommend.” Another says, “I recently made the switch to Geico, and it will be saving me a lot of money. I’m really happy with the service I received here.”
A Hands-On Insurance Agent
With nearly half a decade of experience in the insurance industry, Chadwick isn’t in it to simply grow his customer base — he wants to make a real difference in people’s lives. This means sitting down with individuals and families and getting to know them personally. By listening to their needs and learning about their lifestyle, he can make the best recommendations for their specific situations.
“We’re different from other agencies in that we live out our core values every day,” he says. “Integrity is everything. The customer is always the customer, and we have a responsibility to do the right thing. We don’t just say, ‘the customer is always right.’ We live this out every day by putting their needs before ours.”
Chadwick says some insurance agents are excited to get the business, but then they disappear in the customer’s time of need. This isn’t how Chadwick or his team conduct their business. “I want our customers to know that we will be there for them,” he says. “I want them to feel completely comfortable, just as though they’re working with family.”
Expert Guidance, Help Every Step of the Way
If you feel like you’re locked into your current insurance policy, you’re not alone. According to Chadwick, many people think they’re stuck on a contract and hesitate to switch. This simply isn’t the case.
“You’re not on a contract with any insurance company,” he explains. “As the consumer, you can look at your rates daily, weekly or monthly to find out if you’re paying the best price. And you can switch anytime.”
Chadwick understands that comparing rates and understanding coverages can be complicated. The team at Geico Sugar Land takes time to sit down with customers and review all the options. Should you choose to switch providers, they will handle the complete changeover, eliminating any extra work for you.
Chadwick Sapenter offers a full suite of Geico products, including:
- Auto insurance
- Motorcycle insurance
- Homeowners insurance
- Renters insurance
- Condo insurance
- Mobile home insurance
- Boat insurance
- ATV insurance
- RV insurance
- Umbrella insurance
- Identity protection
- Jet Ski insurance
- Personal watercraft insurance
- Commercial auto insurance
400 Promenade Way, Suite 1000
Sugar Land, Texas 77478