Baylor Scott & White Medical Center – Centennial, Frisco and Plano

Quality Emergency Care You Can Trust

Injuries, illness, and life-threatening medical events don’t wait for a convenient time to strike, not even during the holiday season.

Throughout the holidays and every day, Baylor Scott & White Medical Center – Centennial, Frisco and Plano stand ready to provide quality medical care to you and your loved ones. Their emergency departments are staffed with board-certified emergency medicine physicians, along with seasoned emergency department nurses and skilled medical technicians who embrace the compassionate, patient-first philosophy of care Baylor Scott & White Health is known for.

Quality Emergency Healthcare, Focus on Patient Safety

Medical emergencies don’t wait for a pandemic to subside, either. The last thing you should do is jeopardize your health, and possibly your life, by not seeking medical care when you need it. When you visit a BSW emergency department, you can rest assured your safety and health are a top priority. Baylor Scott & White Health has implemented new preventative Safe Care measures and innovative offerings designed to protect patients and team members across the state. You can learn more about the Safe Care plan at

“We’ve been handling COVID-19 for more than nine months now with an intense focus on staff and patient safety,” says Dr. David Arai, medical director of the emergency department at BSW Medical Center – Frisco.

Dr. William Fox, emergency room medical director at Baylor Scott & White Medical Center – Centennial, adds, “At the same time, we’re sensitive to family and patient needs, and strive to offer a balanced solution. Although we can’t guarantee we can allow access to family members in all cases, we strive to do so when possible.”

BSW – Centennial was designated a Level III emergency trauma center in January 2020. “Not every patient needs a Level I trauma center. First responders assess patients in the field and determine the most appropriate place  to take them, which helps our emergency departments manage patient wait times,” Dr. Fox explains. BSW Medical Center – Centennial and BSW Medical Center – Frisco are located just a few miles apart, giving emergency responders and patients more choices and flexibility.

Dr. Alan Weier, emergency department medical director at BSW Medical Center – Plano, says its ED team actively works to minimize patient wait times, too. “Seeing patients in the shortest amount of time possible for diagnosis and treatment is a priority for us all,” he says.

BSW Medical Center – Plano is certified as a Level I comprehensive stroke center, recognized for its ability to treat the most complex stroke cases. “When suffering a stroke, the sooner you receive medical attention, the better the chances of recovery. It’s imperative to get to an ED as soon as possible,” says Dr. Weier. Stroke symptoms include but are not limited to sudden numbness or weakness in the face, arm, or leg, sudden confusion, trouble speaking or understanding speech, difficulty walking, dizziness, or lack of coordination.

Don’t Downplay Symptoms. Head to the Emergency Department.

Sometimes it’s obvious a situation warrants a visit to the emergency department, including signs and symptoms of stroke and heart attack, deep lacerations, uncontrolled bleeding, fractures, intense abdominal pain, and more. But sometimes it’s not as obvious. For example, instead of gripping chest pain, women’s heart attack symptoms can mimic conditions like acid reflux or the flu. If you’re uncertain whether or not to go to the emergency room, don’t take a chance. Head to an emergency department for an evaluation.

To find the emergency department location nearest to you, visit

Urgent Care at The Star

From stitches and strep to sprains and earaches, Baylor Scott & White Urgent Care at The Star is here to help with a highly skilled, compassionate team.

  • Open Monday through Sunday, 9 AM to 6 PM
  • Board-certified emergency medicine physicians
  • Minimal wait times
  • Walk-ins welcome
  • On-site X-rays
  • Easy parking
  • Most medical insurance plans accepted

“The Center is located minutes from BSW Medical Center – Frisco. If hospital care is needed, transfer is swift and seamless,” says Dr. Arai. Visit for more information about the Urgent Care Center.


Baylor Scott & White Medical Center – Plano
4700 Alliance Boulevard
Plano, Texas 75093
(469) 814-2000

Baylor Scott & White Medical Center – Centennial
12505 Lebanon Road
Frisco, Texas 75035
(469) 764-8000

Baylor Scott & White Medical Center – Frisco
5601 Warren Parkway
Frisco, Texas 75034
(214) 407-5000

Baylor Scott & White Urgent Care Center at The Star
3800 Gaylord Parkway, Suite 140
Frisco, Texas 75034
(214) 407-5310

Baylor Scott & White Medical Center – Frisco is a hospital in which physicians have an ownership or investment interest. The list of physician owners or investors is available to you upon request. We are fully licensed by the state of Texas and are Medicare certified. Our facility is also accredited by The Joint Commission. We are an affiliate of United Surgical Partners International, and partnered with local physicians. Physicians are members of the medical staff and are neither employees nor agents of Baylor Scott & White Medical Center – Frisco, United Surgical Partners International, Baylor Scott & White Health, or any of their subsidiaries or affiliates. Baylor Scott & White Medical Center – Frisco complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Physicians provide clinical services as members of the medical staff at one of Baylor Scott & White subsidiary, community or affiliated medical centers and do not provide clinical services as employees, or agents of those medical centers or Baylor Scott & White Health.